Operations Module

Smart City: Operations & Logistics Intelligence

Machine vision for crowd analytics, predictive fleet dispatch, queue prediction, and WhatsApp-based visitor concierge — all powered by edge AI and interactive digital high-accuracy maps.

Dispatch Console

Predictive Fleet Routing

The AI predicts crowd surges 15 minutes before they happen and proposes optimized shuttle routing on an interactive digital map. The dispatcher authorizes with one tap.

Naya Fleet Operations — Zone 4
LIVE
Beach PoolCentral HubNorth PlazaDufan GateGondola St.Sea WorldEco Park
Dual Interface

Operations & Visitor Intelligence

The same AI serves two audiences — dispatchers get fleet routing alerts, while visitors get real-time queue predictions via WhatsApp.

🚌NayaAI — Dispatch
🚨 Peringatan Kepadatan — Dufan Gate

Analisis Machine Vision: arus pengunjung +200/menit
Prediksi: melampaui kapasitas aman dalam 15 menit

📎 Saran: Alihkan Shuttle A & B dari Beach Pool ke Dufan Gate.
14:30
Otorisasi pengalihan shuttle.14:32
Rute dialihkan.
Shuttle A & B akan tiba di Dufan Gate dalam ~8 menit.

📲 Instruksi otomatis sudah dikirim ke driver via WhatsApp.
14:32

Dispatcher: fleet redirect authorization

🎢NayaAI Concierge
Halo! Mau tanya, antrian Dufan sekarang berapa lama ya?10:15
🎢 Estimasi antrian Dufan saat ini:

• Halilintar: 25 menit
• Kora-Kora: 10 menit
• Tornado: 40 menit ⚠️

💡 Tip: Kunjungi Sea World dulu — hampir kosong sekarang!
10:15

Visitor: real-time queue prediction

Core Architecture

Deep Operational Intelligence

Queue-to-Experience Ratio (QER)

Don't just count visitors. Naya scores experience by correlating time spent in queues vs. experience zones, proving exactly how wait times cannibalize in-park POS revenue.

Demand Prediction Engine

Fuses ticket presales, historical data, and weather forecasts to predict crowd surges, automatically generating shuttle and gate staffing schedules 24 hours in advance.

Dynamic MQTT Signage

Edge-controlled digital signage automatically routes crowds based on live machine vision thresholds (e.g., 'Gate 3 is full, proceed to Gate 5 for 2 min wait').

Cross-Module Composability

Smart City capabilities effortlessly deploy to Plantations. We use this exact fleet dispatch engine to route dump trucks, and the machine vision pipeline to count FFB yields.

Smarter Cities Start at the Edge

From crowd analytics to fleet dispatch — all without cloud dependency.

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